Partner Channel
Insights You Gain by Working With Inquisitive
- The business models, capabilities, skills, needs and problems of your current and prospective partners
- How your current partners perceive their overall experience with your company and your competitors in terms of satisfaction, loyalty, and advocacy
- How your current partners perceive their experience during key touch points and interactions with your company and your competitors
- How your prospective partners perceive your programs, resources and tools
- How your prospective partners perceive their overall experience with your competitors in terms of satisfaction, loyalty, and advocacy
- How your prospective partners perceive their experience during key touch points and interactions with your competitors
- The specific aspects of partner experience that have the greatest effect on partner satisfaction, loyalty and advocacy
- Differences between partner segments or personas
Outcomes for You
- Build a happier, more loyal and more effective partner channel by delivering the experience your partners value
- Place more focus on the elements of your partner relationship that will have the greatest positive impact on your partner experience
- Preserve and build upon your key strengths by more accurately identifying your success factors and best practices
- Prioritize and address your significant weaknesses by better pinpointing and correcting the root causes
- Gain an early warning of your emerging problems and at-risk partners.
- Better oppose your competitive forces
- More successfully resolve your specific partner experience issues through closed-loop activities
- More effectively address your systemic partner experience issues such as product problems, ineffective processes and bad policies
- Enhance your partner personas, marketing proof points and testimonial quotes.
- Improve the relevance of your partner experience by better addressing the distinct needs of your individual partner segments or personas
- Better understand the effectiveness and value of your partner-experience improvement efforts by measuring progress over time